Welcome to Intree, the online social media platform that prioritizes privacy and puts you in control of your data.
As a core value, Intree respects your privacy and is committed to protecting your information.
This Privacy Policy aims to provide clear and comprehensive information about how we collect, use, protect, and disclose data when you use the Intree website (the "Site") and our mobile application (the "App"), along with other services we offer (collectively the "Services").
We understand the importance of giving you choices about the collection and use of your information, including the option to opt out of certain uses of your Personal Information (as defined below).
This Privacy Policy applies to all users of the Site and Services, and we have taken steps to make it easy to understand.
If you have any questions about this policy, please contact us at mydata@intree.com, and our team will be happy to assist you.
This policy is effective as of 7 November 2022.
Last updated: 21st February 2023
Information We collect falls into one of two categories: “voluntarily provided” information and “automatically collected”
information.
“Voluntarily provided” information refers to any information you knowingly and actively provide Us when using Our app and its associated services.
Voluntarily provided information can contain of:
First and last name
Phone number
Email
Treets/aspects/posts
Payment information
Business information
“Automatically collected” information refers to any information automatically sent by your device in the course of accessing Our app and its associated services.
See sections “Log Data” & “Device Data”
We only collect and use your personal information when We have a legitimate reason for doing so.
In which instance, We only collect personal information that is reasonably necessary to provide Our services to you.
We may collect personal information from you when you do any of the following on Our Services:
- Register for an account
- Use a mobile device or web browser to access Our content
- Contact Us via email, social media, or on any similar technologies
- When you mention Us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
To provide you with Our app and platform's core features and services to enable you to access and use Our app, associated platforms, and associated social media channels for security and fraud prevention, and
To ensure that Our sites and apps are safe, secure, and used in line with Our terms of use
We consider “user-generated content” to be materials (text, image and/or video content) voluntarily supplied to Us by Our users for the purpose of publication on Our platform, website or re-publishing on Our social media channels. All user-generated content is associated with the account or email address used to submit the materials.
Please be aware that any content you submit for the purpose of publication will be public after posting (and subsequent review or vetting process). Once published, it may be accessible to third parties not covered under this privacy policy.
When We collect and process personal information, and while We retain this information, We will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use, or modification.Although We will do our best to protect the personal information you provide to Us, We advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of Our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.
We keep your information as long as your account is active in our system. However, if we no longer require your personal information for this purpose, we will either delete it or make it anonymous by removing all the details that can identify you.
However, if necessary, We may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
When you access Our servers via Our app, We automatically log the standard data provided by your device. This information contains of:
Device type
To know which kinds of push notifications We should send, We have to determine whether you are using an Apple or Android device.
Device id
To ensure your security, We will collect and check this specifier every time you login.
Operating system name & version
We store your device’s operating system name & version, We will use the data to provide support when you submit a ticket, only then, will the data be accessible for Us.
Time and date
To ensure that our app displays the correct time zone, this information is collected.
All of the automatically logged data above, is linked to your account, which means, if you delete your account the data will be deleted as well.
Additionally, when you encounter certain errors while using Our app, We automatically collect data about the error and the circumstances surrounding its occurrence.
This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other types of data to personally identify you.
Our app may access and collect data via your device's in-built tools, such as:
Camera
We keep your information as long as your account is active in our system. However, if we no longer require your personal information for this purpose, we will either delete it or make it anonymous by removing all the details that can identify you
Microphone
This enables the feature of creating voice messages, calls and capturing video with sound.
Contacts
In order to streamline the process of inviting your contacts, we ask for permission to access them. Please be assured that we will never use or share your contacts without your consent. The sole purpose of importing your contacts is to expedite the invite process by pre-populating phone numbers.
Storage, photos and/or media
When you use our app to send and receive media such as photos, videos, or audio recordings, the app needs access to your device's storage in order to save and transmit the media files. Without access to your device's storage, our app would not be able to function properly and you would not be able to send or receive media through the app.
We understand that privacy is important to our users, and we want to assure you that we take measures to protect your personal information and media files. We do not share your media files with any third parties, and we only collect the minimum amount of information necessary to provide the service you have requested.
Please note that you have the ability to control the app's access to your device's storage through your device settings, and you can revoke this access at any time
Notifications
Keeps you updated about important news within your network such as: new messages, invites, or introductions. All notifications you receive comes directly from your relations, not Intree. You can manage your notification preferences in the App or revoke your permission at any time.
When you install Our app or use your device’s tools within the app, We request permission to access this information. The specific data We collect can depend on the individual settings of your device and the permissions you grant when you install and use Our app.
We do not aim any of Our products or services directly at children under the age of 16, and We do not knowingly collect personal information about children under 16.
We may disclose personal information to:
- A parent, subsidiary, or affiliate of Our company
- Third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, and payment systems operators
- Our employees, contractors, and/or related entities
- Our existing or potential agents or business partners
- Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services We have provided to you
- Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend Our legal rights
Third parties, including agents or sub-contractors, who assist Us in providing information, products or services.
Third parties to collect and process data An entity that buys, or to which We transfer all or substantially all of Our assets.
Even though we are really good at a lot of things, there may be somebody who does it just a little better or that already has developed a service we need.
Instead of reinventing the wheel, we have chosen to enter into cooperation with these vendors to make sure that we can make the best possible product available to you.
We have done what we can to show you directly in the app, when you are communicating with a third party or when we may share your data.
Below you can find a couple of examples of our partners, the services provided, and where you can find more information about how they process your personal data.
AWS Cloud:
AWS Cloud is a cloud computing platform that provides a wide range of services, including storage, compute power, and database management. We use AWS to host our application and store user data. AWS has strict security measures in place to protect user data. You can read more about AWS Cloud's privacy policy here: https://aws.amazon.com/privacy/
Stripe Payments: Stripe is a payment processing platform that enables us to securely process payments made by our users. Stripe is a PCI DSS Level 1 certified provider, which is the highest level of certification available in the payment industry. You can read more about Stripe's privacy policy here: https://stripe.com/privacy
Google Pay: Google Pay is a digital wallet platform that allows users to securely make payments online and in-store. We use Google Pay as one of our payment methods. You can read more about Google Pay's privacy policy here: https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=en-US
Apple Pay:Apple Pay is a mobile payment and digital wallet service provided by Apple Inc. We use Apple Pay as one of our payment methods. You can read more about Apple Pay's privacy policy here: https://www.apple.com/legal/privacy/en-ww/
reCAPTCHA: reCAPTCHA is a security measure provided by Google that helps us prevent spam and abuse on our platform. You can read more about reCAPTCHA's privacy policy here: https://policies.google.com/privacy?hl=en-US
Posthog: Posthog is an open source product analytics platform that we use to better understand user behaviour on our platform. You can read more about Posthog's privacy policy here: https://posthog.com/privacy
Apple Developer: Apple Developer is a platform that enables us to build and distribute our app on Apple devices. You can read more about Apple's privacy policy for developers here: https://developer.apple.com/privacy/
Your choice: By providing personal information to Us, you understand We will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to Us, however, if you do not, it may affect your use of Our app or the products and/or services offered on or through it.
Information from third parties: If We receive personal information about you from a third party, We will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to Us.
Marketing permission: If you have previously agreed to Us using your personal information for direct marketing purposes, you may change your mind at any time by contacting Us using the details at the end of this privacy policy
Access: You may request details of the personal information that We hold about you.
This can be done using Our App, Settings → Account → Request or contact Us using the details at the end of this privacy policy.
Correction: If you believe that any information We hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact Us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.You are able to correct any data about yourself in Our App, go to Settings → Account.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example serving particular content to your device), We will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods and services.
Notification of data breaches: If a data breach occurs, we will adhere to relevant laws and regulations. In the event of a significant cyber security attack where we are unable to provide notification within the app, information about the incident will be available at WWW.INTREE.COM. You can monitor the status of any service related to Intree at www.intree.com/status.
Complaints: If you believe that We have breached a relevant data protection law and wish to make a complaint, please contact Us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps We will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint. As a company based in Denmark, we answer to Our supervisory authority, Datatilsynet.
Unsubscribe: To unsubscribe from Our email database or opt-out of communications (including marketing communications), please contact Us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help Us confirm your identity.Restrict: You have the right to request that We restrict the processing of your personal information if (i) you are concerned about the accuracy of your personal information; (ii) you believe your personal information has been unlawfully processed; (iii) you need us to maintain the personal information solely for the purpose of a legal claim; or (iv) we are in the process of considering your objection in relation to processing on the basis of legitimate interests.
Objecting to processing: You have the right to object to processing of your personal information that is based on Our legitimate interests or public interest. If this is done, We must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your personal information.Please contact Us using the details at the end of this privacy policy.
Data portability: You may have the right to request a copy of the personal information We hold about you. Where possible, We will provide this information in CSV format or other easily readable machine format. You may also have the right to request that We transfer this personal information to a third party.This can be done using Our App, Settings → Account → Request or contact Us using the details at the end of this privacy policy.
Deletion: You may have a right to request that We delete the personal information We hold about you at any time, and We will take reasonable steps to delete your personal information from Our current records. If you ask Us to delete your personal information, We will let you know how the deletion affects your use of Our app, website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, We will set out for you in response to your request. If you delete your account, your data will be instantly deleted. If you ask Us to terminate or delete your data, We will delete your personal information within 30 days of your request. Treets made by you, that have already been claimed, will be in Our system until they have been redeemed.
If you wish to delete claimed Treets also, please contact Us using the details at the end of this privacy policy.
Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like certain profile information and public comments, even after you have deleted the information from Our services or deactivated your account.
Our privacy policy covers the use of cookies between your device and Our servers. A cookie is a small piece of data that an app may store on your device, typically containing a unique identifier that allows the app servers to recognise your device when you use the app; information about your account, session and/or device; additional data that serves the purpose of the cookie, and any self-maintenance information about the cookie itself.
We use cookies to give your device access to core features of Our app, to track app usage and performance on your device, to tailor your experience of Our app based on your preferences.
Any communication of cookie data between your device and Our servers occurs within a secure environment.
Please refer to Our Cookie Policy for more information.
If We or Our assets are acquired, or in the event that We go out of business or enter bankruptcy, We would include data, including your personal information, among the assets transferred to any parties who acquire Us. You acknowledge that such transfers may occur, and that any parties who acquire Us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights We have over such information.
Our app may link to external sites that are not operated by Us. Please be aware that We have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
At Our discretion, We may change Our privacy policy to reflect updates to Our business processes, current acceptable practices, or legislative or regulatory changes. If We decide to change this privacy policy, We will post the changes here, on Our website and App.
If the changes are significant, or if required by applicable law, We will contact you (based on your selected preferences for communications from Us) and all Our registered users with the new details and links to the updated or changed policy.
If required by law, We will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Data Controller / Data Processor
The GDPR distinguishes between organisations that process personal information for their own purposes (known as “data controllers”) and organisations that process personal information on behalf of other organisations (known as “data processors”). We are located at the address provided at the end of this privacy policy. We are a Data Controller with respect to the personal information you provide to Us.
Our Legitimate Interests
Where We assess it is necessary for Our legitimate interests, such as for us to provide, operate, improve and communicate Our services. For example, We collect technical information about your device in order to improve and personalise your experience of Our app. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate Our services efficiently, marketing analysis, and measures taken to protect Our legal rights and interests.
Consent From You
Where you give Us consent to collect and use your personal information for a specific purpose. You may withdraw your consent at any time using the facilities We provide; however this will not affect any use of your information that has already taken place. When you contact us, you may consent to your name and email address being used so We can respond to your inquiry. While you may request that We delete your contact details at any time, We cannot recall any email We have already sent. If you have any further enquiries about how to withdraw your consent, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.
Performance of a Contract or Transaction
Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to Our entering into a contract or transaction with you. For example, We need technical information about your device in order to provide the essential features of our app.
Compliance with Law
In some cases, We may have a legal obligation to use or keep your personal information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further inquiries about how We retain personal information in order to comply with the law, please feel free to enquire using the details provided in the Contact Us section of this privacy policy.
International Transfers Outside of the European Economic Area (EEA)
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
Additional Disclosures for California Compliance (US)
Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information We release to other organisations for their marketing purposes.To make such a request, please contact us using the details provided in this privacy policy with “Request for California privacy information” in the subject line. You may make this type of request once every calendar year. We will email you a list of categories of personal information We revealed to other organisations for their marketing purposes in the last calendar year, along with their names and addresses. Not all personal information shared in this way is covered by Section 1798.83 of the California Civil Code.
CCPA-permitted financial incentives
In accordance with your right to non-discrimination, We may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels for the goods or services We provide.Any CCPA-permitted financial incentive We offer will reasonably relate to the value of your personal information, and We will provide written terms that describe clearly the nature of such an offer. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
California Notice of Collection
For more information on information We collect, including the sources we receive information from, review the “Information We Collect” section. We collect and use these categories of personal information for the business purposes described in the “Collection and Use of Information” section, including to provide and manage Our Service.
Right to Know and Delete
If you are a California resident, you have rights to delete your personal information We collected and know certain information about Our data practices in the preceding 12 months. In particular, you have the right to request the following from Us:
The categories of personal information We have collected about you;
The categories of sources from which the personal information was collected;
The categories of personal information about you We disclosed for a business purpose or sold;
The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
The business or commercial purpose for collecting or selling the personal information;
The specific pieces of personal information We have collected about you.
To exercise any of these rights, please contact Us using the details provided at the end of this privacy policy.
Shine the Light
If you are a California resident, in addition to the rights discussed above, you have the right to request information from Us regarding the manner in which We share certain personal information as defined by California’s “Shine the Light” with third parties and affiliates for their own direct marketing purposes.To receive this information, send Us a request using the contact details provided at the end of this privacy policy. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.
Do Not Track
Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. Be aware that some of our features & your experience with these might be affected if you choose to browse any of our combined services with a do not track function enabled. We adhere to the standards outlined in this privacy policy, ensuring We collect and process personal information lawfully, fairly, transparently, and with legitimate, legal reasons for doing so.
For any questions or concerns regarding your privacy, you may contact Us using the following details:
info@intree.com
Intree Aps
Amalievej 20
1875 Frederiksberg
Denmark
For data requests, deletion or modification, you may contact us using the following details: mydata@intree.com
Experience Privacy