Welcome to Intree, the online social media platform that prioritizes privacy and puts you in control of your data.
As a core value, Intree respects your privacy and is committed to protecting your information.
We understand the importance of giving you choices about the collection and use of your information, including the option to opt out of certain uses of your Personal Information (as defined below).
If you have any questions about this policy, please contact us at firstname.lastname@example.org, and our team will be happy to assist you.
This policy is effective as of 7 November 2022.
Last updated: 21st February 2023
Information We collect falls into one of two categories: “voluntarily provided” information and “automatically collected”
“Voluntarily provided” information refers to any information you knowingly and actively provide Us when using Our app and its associated services.
Voluntarily provided information can contain of:
First and last name
“Automatically collected” information refers to any information automatically sent by your device in the course of accessing Our app and its associated services.
See sections “Log Data” & “Device Data”
We only collect and use your personal information when We have a legitimate reason for doing so.
In which instance, We only collect personal information that is reasonably necessary to provide Our services to you.
We may collect personal information from you when you do any of the following on Our Services:
- Register for an account
- Use a mobile device or web browser to access Our content
- Contact Us via email, social media, or on any similar technologies
- When you mention Us on social media
We may collect, hold, use, and disclose information for the following purposes, and personal information will not be further processed in a manner that is incompatible with these purposes:
To provide you with Our app and platform's core features and services to enable you to access and use Our app, associated platforms, and associated social media channels for security and fraud prevention, and
We consider “user-generated content” to be materials (text, image and/or video content) voluntarily supplied to Us by Our users for the purpose of publication on Our platform, website or re-publishing on Our social media channels. All user-generated content is associated with the account or email address used to submit the materials.
When We collect and process personal information, and while We retain this information, We will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorised access, disclosure, copying, use, or modification.Although We will do our best to protect the personal information you provide to Us, We advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of Our services. For example, ensuring any passwords associated with accessing your personal information and accounts are secure and confidential.
We keep your information as long as your account is active in our system. However, if we no longer require your personal information for this purpose, we will either delete it or make it anonymous by removing all the details that can identify you.
However, if necessary, We may retain your personal information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
When you access Our servers via Our app, We automatically log the standard data provided by your device. This information contains of:
To know which kinds of push notifications We should send, We have to determine whether you are using an Apple or Android device.
To ensure your security, We will collect and check this specifier every time you login.
Operating system name & version
We store your device’s operating system name & version, We will use the data to provide support when you submit a ticket, only then, will the data be accessible for Us.
Time and date
To ensure that our app displays the correct time zone, this information is collected.
All of the automatically logged data above, is linked to your account, which means, if you delete your account the data will be deleted as well.
Additionally, when you encounter certain errors while using Our app, We automatically collect data about the error and the circumstances surrounding its occurrence.
This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors, even in the moment they occur, that they have occurred, or what the nature of the error is.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other types of data to personally identify you.
Our app may access and collect data via your device's in-built tools, such as:
We keep your information as long as your account is active in our system. However, if we no longer require your personal information for this purpose, we will either delete it or make it anonymous by removing all the details that can identify you
This enables the feature of creating voice messages, calls and capturing video with sound.
In order to streamline the process of inviting your contacts, we ask for permission to access them. Please be assured that we will never use or share your contacts without your consent. The sole purpose of importing your contacts is to expedite the invite process by pre-populating phone numbers.
Storage, photos and/or media
When you use our app to send and receive media such as photos, videos, or audio recordings, the app needs access to your device's storage in order to save and transmit the media files. Without access to your device's storage, our app would not be able to function properly and you would not be able to send or receive media through the app.
We understand that privacy is important to our users, and we want to assure you that we take measures to protect your personal information and media files. We do not share your media files with any third parties, and we only collect the minimum amount of information necessary to provide the service you have requested.
Please note that you have the ability to control the app's access to your device's storage through your device settings, and you can revoke this access at any time
Keeps you updated about important news within your network such as: new messages, invites, or introductions. All notifications you receive comes directly from your relations, not Intree. You can manage your notification preferences in the App or revoke your permission at any time.
When you install Our app or use your device’s tools within the app, We request permission to access this information. The specific data We collect can depend on the individual settings of your device and the permissions you grant when you install and use Our app.
We do not aim any of Our products or services directly at children under the age of 16, and We do not knowingly collect personal information about children under 16.
We may disclose personal information to:
- A parent, subsidiary, or affiliate of Our company
- Third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, and payment systems operators
- Our employees, contractors, and/or related entities
- Our existing or potential agents or business partners
- Credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services We have provided to you
- Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend Our legal rights
Third parties, including agents or sub-contractors, who assist Us in providing information, products or services.
Third parties to collect and process data An entity that buys, or to which We transfer all or substantially all of Our assets.
Even though we are really good at a lot of things, there may be somebody who does it just a little better or that already has developed a service we need.
Instead of reinventing the wheel, we have chosen to enter into cooperation with these vendors to make sure that we can make the best possible product available to you.
We have done what we can to show you directly in the app, when you are communicating with a third party or when we may share your data.
Below you can find a couple of examples of our partners, the services provided, and where you can find more information about how they process your personal data.
Access: You may request details of the personal information that We hold about you.
Non-discrimination: We will not discriminate against you for exercising any of your rights over your personal information. Unless your personal information is required to provide you with a particular service or offer (for example serving particular content to your device), We will not deny you goods or services and/or charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties, or provide you with a different level or quality of goods and services.
Notification of data breaches: If a data breach occurs, we will adhere to relevant laws and regulations. In the event of a significant cyber security attack where we are unable to provide notification within the app, information about the incident will be available at WWW.INTREE.COM. You can monitor the status of any service related to Intree at www.intree.com/status.
Complaints: If you believe that We have breached a relevant data protection law and wish to make a complaint, please contact Us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps We will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint. As a company based in Denmark, we answer to Our supervisory authority, Datatilsynet.
Deletion: You may have a right to request that We delete the personal information We hold about you at any time, and We will take reasonable steps to delete your personal information from Our current records. If you ask Us to delete your personal information, We will let you know how the deletion affects your use of Our app, website or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, We will set out for you in response to your request. If you delete your account, your data will be instantly deleted. If you ask Us to terminate or delete your data, We will delete your personal information within 30 days of your request. Treets made by you, that have already been claimed, will be in Our system until they have been redeemed.
Please be aware that search engines and similar third parties may still retain copies of your personal information that has been made public at least once, like certain profile information and public comments, even after you have deleted the information from Our services or deactivated your account.
Any communication of cookie data between your device and Our servers occurs within a secure environment.
If We or Our assets are acquired, or in the event that We go out of business or enter bankruptcy, We would include data, including your personal information, among the assets transferred to any parties who acquire Us. You acknowledge that such transfers may occur, and that any parties who acquire Us may, to the extent permitted by applicable law, continue to use your personal information according to this policy, which they will be required to assume as it is the basis for any ownership or use rights We have over such information.
Our app may link to external sites that are not operated by Us. Please be aware that We have no control over the content and policies of those sites, and cannot accept responsibility or liability for their respective privacy practices.
If the changes are significant, or if required by applicable law, We will contact you (based on your selected preferences for communications from Us) and all Our registered users with the new details and links to the updated or changed policy.
If required by law, We will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your personal information.
Data Controller / Data Processor
Our Legitimate Interests
Where We assess it is necessary for Our legitimate interests, such as for us to provide, operate, improve and communicate Our services. For example, We collect technical information about your device in order to improve and personalise your experience of Our app. We consider our legitimate interests to include research and development, understanding our audience, marketing and promoting our services, measures taken to operate Our services efficiently, marketing analysis, and measures taken to protect Our legal rights and interests.
Consent From You
Performance of a Contract or Transaction
Where you have entered into a contract or transaction with us, or in order to take preparatory steps prior to Our entering into a contract or transaction with you. For example, We need technical information about your device in order to provide the essential features of our app.
Compliance with Law
International Transfers Outside of the European Economic Area (EEA)
We will ensure that any transfer of personal information from countries in the European Economic Area (EEA) to countries outside the EEA will be protected by appropriate safeguards, for example by using standard data protection clauses approved by the European Commission, or the use of binding corporate rules or other legally accepted means.
Additional Disclosures for California Compliance (US)
CCPA-permitted financial incentives
In accordance with your right to non-discrimination, We may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels for the goods or services We provide.Any CCPA-permitted financial incentive We offer will reasonably relate to the value of your personal information, and We will provide written terms that describe clearly the nature of such an offer. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
California Notice of Collection
For more information on information We collect, including the sources we receive information from, review the “Information We Collect” section. We collect and use these categories of personal information for the business purposes described in the “Collection and Use of Information” section, including to provide and manage Our Service.
Right to Know and Delete
If you are a California resident, you have rights to delete your personal information We collected and know certain information about Our data practices in the preceding 12 months. In particular, you have the right to request the following from Us:
The categories of personal information We have collected about you;
The categories of sources from which the personal information was collected;
The categories of personal information about you We disclosed for a business purpose or sold;
The categories of third parties to whom the personal information was disclosed for a business purpose or sold;
The business or commercial purpose for collecting or selling the personal information;
The specific pieces of personal information We have collected about you.
Shine the Light
Do Not Track